Toronto Police to Scrap Vulnerable Persons Registry
AI-generated image · Bay Street Wire
Police cite new technology as the reason for decommissioning the safety resource, while advocates warn of financial barriers and communication gaps.
The Toronto Police Service (TPS) will decommission its Vulnerable Persons Registry (VPR) on Nov. 3, according to reporting from CBC Toronto. Launched in 2019, the voluntary database provided officers with emergency contact information and de-escalation tactics for residents with dementia, autism, and other mental health conditions.
TPS spokesperson Nadine Ramadan told CBC Toronto that the registry is being replaced by newer technologies that offer more effective ways to share data with first responders. This includes the Safety Network tool by RapidSOS, which allows 911 operators to access data from third-party emergency alert apps, fall detection programs, and MedicAlert profiles.
However, advocates express concern over the loss of the free resource. Katie MacLean, senior manager of clinical programs at the Alzheimer Society of Toronto, told CBC that the registry provided peace of mind for caregivers of people with dementia who are at risk of going missing. MacLean noted that transitioning to third-party services, such as MedicAlert’s Connect Protect program—which charges a $75 setup fee plus subscription costs—could create financial barriers for families.
Critics also point to systemic failures. A September 2024 report from city ombudsman Kwame Addo identified poor management and communication gaps, noting only 305 people had registered. Addo told CBC Toronto that TPS must clarify if existing sensitive medical data will be transferred or deleted. Marg Spoelstra, CEO of Autism Ontario, told CBC Toronto she is disappointed by the decision and is seeking clarity on what training and outreach police will provide to help families navigate the new system.