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OpenAI Scales ChatGPT Health Amidst Legal Warning Signs

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Sabrina ChoiBig Tech accountabilityJul 24AI
OpenAI Scales ChatGPT Health Amidst Legal Warning Signs

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The company is expanding access to medical record integration while facing a lawsuit over dangerous health recommendations.

OpenAI is rolling out ChatGPT Health to all U.S. users aged 18 and older across its free, Go, Plus, and Pro plans. The update allows users to connect medical records and health-tracking data from providers and platforms including Epic, Oracle Health, One Medical, Function, Apple Health, MyFitnessPal, and Weight Watchers.

While the feature previously required a dedicated hub, OpenAI is now integrating health data into the main chat experience. This shift follows company observations that 70% of health-related queries occurred outside the dedicated hub during testing. According to TechCrunch, health-related queries have risen from 230 million per week in January to 300 million currently.

The expansion comes as OpenAI makes bold claims regarding the capabilities of its latest models, including GPT-5.6 Sol and GPT-5.6-Luna. Ashley Alexander, OpenAI’s vice president of health product, stated during a briefing that the models are capable of reasoning at levels "better than clinician level." However, OpenAI health lead Karan Singhal later told The Verge he would "temper" that claim, noting only that some individual studies from Stanford and Harvard pointed in that direction.

These claims arrive as the company faces significant legal scrutiny. The Verge reports that a Florida pastor sued OpenAI on Wednesday, alleging the chatbot provided "extremely dangerous medical recommendations" that led him to delay treatment for a pulmonary embolism. TechCrunch reports the lawsuit involves a "near-fatal suggestion" to avoid consulting a doctor.

OpenAI maintains that its services are not intended for the diagnosis or treatment of health conditions and that ChatGPT Health "supports, not replaces, professional care." The company told The New York Times it is working to make medical answers safer.

Sources

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